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Refund Policy

Our approach to billing, cancellations, and refunds.

1. Subscription Billing All subscriptions are billed in advance based on your selected plan.

2. Refund Eligibility Refunds are not guaranteed but may be considered in cases of: - Billing errors - Technical issues preventing access

3. Free Trial We offer a 3-day free trial. Users are encouraged to evaluate the service before subscribing.

4. Cancellation You may cancel your subscription at any time. Access will remain active until the end of your billing period.

5. Non-Refundable Situations We do not offer refunds for partial usage or change of mind after subscription.

For refund queries, contact: support@gradeguide.co.za